Step 1
Schedule your pickup
Pick a pickup window that fits your day — morning or evening, weekdays or weekends. Tell us how many bags to expect, note any preferences, and you're done in a couple of minutes.
How LoadOff works
Laundry day, without the laundry day.
Four simple steps between your overflowing hamper and drawers of fresh, folded laundry — built around your schedule, your preferences, and your New York City building.
Serving Manhattan · Brooklyn · Queens
From hamper to folded
Four steps. Zero laundry days.
Here's exactly what happens after you book — no mystery, no fine print, just clean laundry that shows up where and when you expect it.
Step 2
We pick up
Leave your LoadOff bags by your door, with your doorman, or hand them off in person — whatever your building allows. No need to be home. We text you when we've got them.
Step 3
We wash, your way
Your laundry is washed in its own dedicated load — never mixed with anyone else's. Whites, colors, and darks stay separated, delicates are hand-treated, and your detergent and fragrance preferences are followed to the letter.
Step 4
Fresh, folded, delivered
Everything comes back folded, sorted by room or person if you like, and put-away ready — delivered within 24–48 hours to your door. You'll get a text the moment it's on the way.
Washed your way
Laundry that remembers your preferences
Your laundry profile travels with every order, so your preferences are followed every single time — no sticky notes, no re-explaining.
Sorting, done your way
Whites, colors, and darks kept apart, with baby and children's clothing washed separately from the rest of the household.
Care-label adherence
We read the labels so you don't have to — delicates hand-treated, cold-wash items kept cold, and anything risky set aside and flagged.
Detergent & fragrance
Unscented, hypoallergenic, baby-safe, or your favorite brand — tell us once and every wash follows suit.
Special notes
Treat this stain, skip the dryer for that sweater, fold the school uniforms a specific way — add a note to any order.
On your schedule
Weekly, biweekly, or one-time
Set it once and forget about laundry entirely — or book a single run whenever the pile wins. You can pause, skip, or change your cadence any time before your pickup window opens.
Weekly
Same pickup day every week. Your bags go out, clean laundry comes back — laundry simply stops being a chore.
Biweekly
Every other week, same routine. Ideal for smaller households and lighter loads.
One-time
Big cleanout, guest weekend, or just one overwhelming pile — book a single pickup whenever you need it.
Ready to take laundry off your list?
Set up your first pickup in a couple of minutes — we handle everything after that.
Request a Pickup